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- TidBITS#212/07-Feb-94
- =====================
-
- With this issue we wrap up our look at interesting products from
- the Macworld Expo in San Francisco. Mark Anbinder passes on news
- of price reductions and rebates from Apple, Pythaeus provides
- the latest Duo market share news, and we look in depth at the
- concepts behind Apple's eWorld and other online services.
- Finally, the real way Apple could change the world with the
- Macintosh.
-
- This issue of TidBITS sponsored in part by:
- * Advanced Mobile -- 414/271-7711 -- meiercpa@aol.com
- Publishers of TaxPro tax planning software for the Newton
- For more information, email: taxpro@tidbits.com
- * APS Technologies -- 800/443-4199 -- 71520.72@compuserve.com
- Makers of hard drives, tape drives, memory, and accessories.
- For APS price lists, email: aps-prices@tidbits.com
-
- Copyright 1990-1994 Adam & Tonya Engst. Details at end of issue.
- Automated info: <info@tidbits.com> Comments: <ace@tidbits.com>
- --------------------------------------------------------------
-
- Topics:
- MailBITS/07-Feb-94
- Duos Rule
- Quadras Make Way For New Machines
- More Products from Macworld
- An Electronic World
- The Apple and the Internet
- Reviews/07-Feb-94
-
- [Archived as /info-mac/per/tb/tidbits-212.etx; 29K]
-
-
- MailBITS/07-Feb-94
- ------------------
- As the calendar pages slowly flip toward April 15th, the dreaded
- U.S. income tax return date, we'd like to welcome our latest
- sponsor, Advanced Mobile, a tiny company that makes TaxPro tax
- planning software for the Newton, not to be confused with tax
- preparation software that prints forms. Ideally, by using TaxPro
- throughout the upcoming year (with the update to the 1994 tax
- rates), you can avoid nasty surprises come tax time next year. For
- more information on TaxPro and where you can order it, send email
- to <taxpro@tidbits.com>.
-
-
- **Mark Anbinder** <mha@baka.ithaca.ny.us> writes:
- Bravo to CEI Systems, whose new promotion is a flyer promising
- "Two Tax Time Tips from CEI." When opened, the flyer reveals a
- photo of the company's CEI 420 printer on one side - and a packet
- of Extra-Strength Tylenol pain reliever stapled to the other. The
- CEI 420 printer is a quiet 420 character-per-second dot-matrix
- impact printer suitable for multi-part forms, including invoices,
- W-2 and other tax forms, and checks. It is appropriate for uses
- where inexpensive, fast, high-quantity printing is desired. A
- Mac-compatible driver is available, and seems to work quite well;
- the printer is a real speed-demon compared to the elderly
- ImageWriter II. CEI Systems -- 800/333-5234 -- 612/425-1167 --
- 612/425-5196 (fax)
-
-
- **MacFair** -- Those in New York City who haven't been frozen to
- the quick should mark their calendars for the New York MacFair,
- which runs from 9 AM to 4 PM on 26-Feb-94 at the New York Marriott
- Marquis Hotel. Sponsored by Apple and the New York Macintosh
- Users' Group, the fair features PowerPC demonstrations, numerous
- hardware and software vendor booths, a juried exhibition of
- computer designed art, and a day long series of seminars and
- panels with Macworld Magazine personalities such as David Pogue,
- Steven Levy, and science fiction writer William Gibson. Admission
- is $10, or $6 for NYMUG members. Michael Ginsburg --
- NYMUG@applelink.apple.com
-
-
- Duos Rule
- ---------
- by Pythaeus
-
- Some recent data from Dataquest confirms what many people have
- believed all along - that the PowerBook Duo is the best selling
- subnotebook computer in the U.S. and Europe. The definition of a
- subnotebook is a matter of some argument; some people consider it
- a computer under 4.4 pounds (which eliminates the Duo at 4.7
- pounds), but others consider any portable without a floppy to be a
- subnotebook. That's the criteria Apple appears to use, and since
- the weight of the 68040 Duos won't change from the existing Duos,
- it will have to do.
-
- Based on Dataquest's analysis of subnotebook market shares through
- the first three quarters of 1993 (the most current data
- available), the PowerBook Duo held a 38 percent market share in
- the U.S. and a 29 percent market share in Europe against other
- subnotebooks. Since Apple's shipments doubled in the fourth
- quarter with the introduction of the PowerBook Duo 250 and 270c,
- it's likely that the company not only maintained but improved its
- market share for all of 1993.
-
- Dataquest does not break down Pacific area subnotebook sales by
- vendor, but it's likely that the Duo lead holds on a worldwide
- basis. This data is important not only as an acknowledgment of
- Apple's current strength, but also when taken in context of the
- market projections for subnotebooks over the next few years.
- Dataquest projects the notebook market as a whole to grow at an
- average annual rate of 21 percent from 1993 to 1996, but during
- this same period the subnotebook market will explode at an average
- annual rate of 94 percent.
-
- Information from:
- Apple propaganda
-
-
- Quadras Make Way For New Machines
- ---------------------------------
- by Mark H. Anbinder, News Editor -- mha@baka.ithaca.ny.us
- Technical Support Coordinator, BAKA Computers
-
- Various media reports tell us that Apple's upcoming PowerPC Macs
- will arrive in mid-March. This will no doubt mean a shuffling of
- Apple's product line, and the existing Quadra systems will likely
- move out of the high end, or out of the lineup entirely in some
- cases. (In fact, this is likely to be a more dramatic shuffling
- than any since the Quadras first arrived on the scene.)
-
- One clue that the Quadras will be making way is Apple USA's dual
- announcement today of new pricing for many Quadra systems, and
- special rebate offers for some systems. The new prices take effect
- today, and the rebate offers run from today through 31-Mar-94.
-
- Apple's price reductions cover the high-end portion of the Quadra
- line, including most configurations of the Quadra 650, 800, 840AV,
- and 950 (including the Quadra 950 Publishing Configuration). The
- Quadra 605 and 610 are not affected; Apple reduced pricing on the
- Quadra 660AV last week.
-
- Meanwhile, those purchasing certain Quadra systems and a
- qualifying printer will be eligible to receive a $150 rebate by
- mail. (This is not an instant, or point-of-sale, rebate, as some
- recent Apple promotions have been.) Quadra 605 purchasers will
- receive a $150 rebate if they purchase any current LaserWriter
- printer or a StyleWriter II, and Quadra 650 purchasers will
- receive a $150 rebate if they purchase any current LaserWriter
- model. The computer and printer need not be purchased at the same
- time, but each must be purchased between 07-Feb-94 and 31-Mar-94.
-
- For those who see no need to wait for a PowerPC Mac, but who have
- been waiting for prices to drop, now's your chance! If any of
- these Quadra models are being discontinued, Apple may already have
- stopped making more, and some machines could be in short supply in
- the days preceding the PowerPC introduction.
-
- If you're just waiting to be able to plunk down your cash for a
- PowerPC Mac, the news is good for you, too. Pythaeus tells us that
- Apple's stock of the new models is approaching the levels of most
- machines at their introduction dates, and growing quickly. If
- that's true, the wait may be almost over.
-
- Information from:
- Apple propaganda
- Pythaeus
-
-
- More Products from Macworld
- ---------------------------
- I have a short attention span, and I almost forgot to finish my
- look at some of the more interesting programs that I saw at
- Macworld San Francisco. Again in no particular order...
-
-
- **Arrange** your life with Common Knowledge's new personal
- information manager. Arrange sports an intriguing interface that
- links different types of information, including names and
- addresses, appointments, to do lists, text and graphic notes, and
- even external files. I was impressed by Arrange's flexibility and
- by clever features such as the Grabber, an extension that grabs
- whatever you have selected and pastes it into your Arrange Home
- File, whether or not Arrange is running. Unfortunately, Arrange
- won't fit into my life for the moment since it's limited to 16K of
- text in a field, and both the Import function and the Grabber
- accept only 4K. Sorry folks, but my personal information is often
- quite a bit larger than 4K. I'd like to see at least the standard
- 32K limit, and preferably no limit at all. The introductory price
- is $199, retail is $349, and there's a demo at the URL below.
-
- ftp://sumex-aim.stanford.edu/info-mac/app/arrange-11-demo.hqx
-
- Kudos to Common Knowledge for acknowledging a nasty bug in Arrange
- 1.1. In a letter sent to registered owners, Common Knowledge warns
- of several actions that can result in a message saying, "Sorry,
- Arrange has unexpectedly run out of memory. Any unsaved work will
- be lost." after which Arrange quits. To work around this error
- (and save or auto-save frequently in case you forget) avoid using
- the left arrow in the calendar title bar to move to an earlier
- week for calendar views after 01-Feb-94. Also avoid changing from
- a "By month" view to a "By week" view using the pop-up menu at the
- top of the calendar title bar for months beginning with Feb-94.
- Bugs happen, but only conscientious companies go out of their way
- to report them to their users to prevent lost work and
- frustration. And of course, the upgrade to 1.1.1 will be sent free
- to all registered users once it's done. More companies should be
- so thoughtful. Common Knowledge -- 415/325-9900 -- 415/325-9600
- (fax) -- arrange.tech@applelink.apple.com
-
-
- **Cal**, from Thought I Could, is an interesting combination of
- calculator and calendar. Although Cal reportedly offers a full set
- of the sort of functions we all like in calculators (such as
- two-level clearing, memory, and a negate button that flips the
- sign of the current number), its most interesting feature is that
- it can both speak and listen, although listening requires an AV
- Mac. No idea how powerful the calendar functions will be, but I
- hear that you will be able to completely customize Cal's look with
- Wallpaper patterns. Cal lists for $79.95, but costs $49.95 on
- pre-release pricing and comes with a $5 discount for members of
- user groups, CompuServe, AppleLink, and Prodigy. Thought I Could
- -- 212/673-9724 -- 212/260-1194 -- 75056.1733@compuserve.com
-
-
- **ProFiles** from Dayna may ease the lives of those of us who
- regularly work with large numbers of files scattered across
- multiple hard drives or fileservers. ProFiles is nominally a
- Finder replacement, and you can do much of what you can do in the
- Finder in ProFiles, but instead of creating a rigid folder
- structure, you create multiple documents, each of which provides a
- different view of files on your hard disk. For instance, if you
- wanted to see all of your applications, it's a simple search,
- after which you can save that document to provide instant access
- to that virtual structure. Similarly, it's easy to create more
- complex sets of files, and ProFiles supports Macintosh Drag and
- Drop, so you can even drag files and folders into its window from
- the Finder to add them. You have all the tools you'd expect, such
- as sorting, copying, moving, and deleting, and ProFiles includes a
- few nice additions, such as the capability to find orphaned
- aliases. I don't think ProFiles is for everyone, since it's best
- when you don't quite know where a set of files is stored, or when
- you don't control the structure of files on a Mac. However,
- consultants and tech support folks who must work on unknown Macs
- should definitely take a look at ProFiles. I can't think of better
- tool for exploring and reorganizing (for yourself) someone else's
- hard drive such that they don't come after you and demand that you
- put it back the way it was. ProFiles costs $129, and Dayna
- promises a PowerPC version when the Power Macs ship. Dayna --
- 801/269-7394 -- dayna@applelink.apple.com
-
-
- **More Doublers** -- Symantec, which last year purchased Fifth
- Generation Systems, which had in turn previously purchased Salient
- Software, announced DiskDoubler 4.0 and SuperDoubler 1.0, a $109
- bundle of DiskDoubler 4.0, AutoDoubler 2.0, and CopyDoubler 2.0.
- SuperDoubler offers no new functionality but the three utilities
- have always worked well together. Upgrades from any of the three
- individual utilities are $39.99, and AutoDoubler and CopyDoubler
- will no longer be sold separately. The $79.95 DiskDoubler 4.0,
- however is a significant upgrade to Salient's original Finder-
- level compression program. Enhancements include ever better
- compression and speed, a compression queue, the capability to make
- archives, and an archive browser window. Background compression,
- SEA creation, and integration with AutoDoubler remain from
- previous versions. Symantec -- 800/441-7234 -- 503/334-7474 (fax)
-
-
- **WriteNow 4.0** from WordStar (but still developed by the same
- people who worked on it at T/Maker) reportedly offers the same
- fast speed, small size, and penurious RAM requirements, but adds a
- slick table maker, imports EPS, PICT, and TIFF graphics directly,
- can optimize itself for PowerBook usage by loading more of itself
- into RAM, supports 88 colors and greys for text, adds an Insert
- Document feature that essentially pastes one document into
- another, and includes a Merge Helper for simplifying persnickety
- mail merges. Upgrades for registered users are $29.95 for a
- limited time; list price is $119. WordStar Upgrades - 800/843-2204
- -- 800/582-8000 (fax)
-
-
- **Popup Folder** from Inline Software reduces the amount of time
- you spend navigating through a myriad of Finder folders. It turns
- every folder, either on your desktop or in SF Dialogs, into a
- hierarchical menu. Want to store a file several levels down? Just
- drag it onto the highest level folder you can see, navigate down
- the hierarchical menu until you reach your destination, and then
- drop the file. Popup Folder can display small icons on the desktop
- to make it a more conducive place for storing folders. Popup
- Folder also makes your Apple menu hierarchical, not that that's
- particularly new. My main potential concern with Popup Folder (and
- it hasn't been released yet) is that hierarchical menus are
- efficient, but a mega-pain to use. I recommend that you use
- something like a trackball click-lock feature or the sticky menus
- feature of Now Menus to avoid the long drag to navigate a number
- of hierarchical menus. Those with hand and wrist problems will
- have major troubles otherwise, since dragging is one of the
- hardest operations to perform due to the added pressure on the
- button while moving. Inline Software -- 800/453-7671 -- 203/435-
- 4995
-
-
- **Yet another utility package** called ALLright Enhancements comes
- from MSA. ALLright includes modules for toggling and instantly
- displaying Balloon Help, a version of COPYright, MSA's original
- background copying utility, what appears to be a clone of Super
- Boomerang, an extension manager, a limited macro utility, a
- hierarchical Apple menu utility, a sticky note utility, a desktop
- printer utility that lets you quickly switch between printers from
- a Finder menu, and a sound utility for playing asynchronous event-
- driven sounds. I haven't seen the program yet, but each module is
- independent, so you can install just the ones you want. Although
- ALLright doesn't excite me since none of the included utilities
- break new ground, it sounds like a solid package that some people
- should like. MSA -- 900/366-4622 -- 412/471-7170 -- 412/471-7173
- (fax) -- msasales@aol.com
-
-
- An Electronic World
- -------------------
- Apple's eWorld was one of the most loudly trumpeted announcements
- at Macworld, but it will take a few months before we'll know how
- the electronic gold will pan out for Apple. The demos at the show
- were courtesy of HyperCard, and the actors could merely point at
- Apple employees who knew little more. Sigh. From what I've been
- able to gather, eWorld is based on the same technology as America
- Online, albeit with some changes Apple specifically required. One
- of the claims to fame is a vaunted interface that models a real
- city (sounds like a graphical Free-Net so far), so if you want to
- read TidBITS, you'd click on the Newsstand. Sounds fine, but my
- experience with such systems is that they map badly to the
- tremendous quantity of information available.
-
- Although all the commercial online services differ in small ways,
- they all essentially offer email, discussion forums, file
- libraries, and real-time chatting. Prodigy attempted to change
- this model and was soon forced back toward the mold by its
- customers. So as much as eWorld's interface may set it apart
- slightly, in the end, it must struggle to offer anything other
- than the standard features (not that there's anything wrong with
- those features - they're what most people want). eWorld has its
- connection with Apple going for it and is slated to supplant
- AppleLink (a change that I have yet to hear anyone mourn). In
- fact, AppleLink userids are already pre-reserved on eWorld. Given
- AppleLink's exorbitant 9,600 bps price of $37 per hour, eWorld's
- prices are fairly reasonable at $8.95 for two hours per month and
- then either $7.90 or $4.95 per hour after that, depending on the
- time of day you connect.
-
- I must admit to some concern over eWorld's potential interface.
- First, it's based on America Online, which is great for novices,
- but stinks for experienced users. I'd like to be able to select
- more than one message in AOL's FlashMail window at a time
- (multiple selection, can you imagine!) so I could delete them more
- quickly. Alternately, if AOL would pay attention to almost every
- other email package available, not to mention the Finder, they
- might set something up whereby you could trash a message and have
- it deleted later. Either way, I'm sick of confirming every stupid
- action like sending or deleting a message. I'm surprised they let
- me click the mouse button without asking if I really wanted to
- click the mouse button, or even better, popping up a system-
- stopping modal dialog that tells me that I've clicked the mouse
- button in case I hadn't realized. I won't get into my other
- interface or speed gripes with AOL (it takes something like three
- seconds to open a new mail window on my 660AV when I'm off-line!),
- other than to mention the fact that there's no way to use a
- shortcut to navigate past a high level. When I post the
- announcement for TidBITS each week, it involves navigating
- manually through something like seven windows. AOL doesn't use
- proper buttons, so QuicKeys can't automate it well, and I don't
- trust the windows to stay in the same place enough to bet on a
- QuicKeys Click macro.
-
- Second, eWorld's proposed city metaphor is all fine and nice but
- must include shortcuts for avoiding the metaphor. In real life you
- must get in your car and drive to the newsstand to buy a paper,
- but wouldn't everyone prefer it if you could just teleport there?
- Shortcuts, shortcuts, shortcuts! Part of the reason I'm haranguing
- about this is that an online service like America Online or eWorld
- is a community, and as such, can only thrive with a variety of
- users. By over-simplifying the interface, these services alienate
- the experienced user. I have accounts on every major online
- service other than Prodigy and GEnie, and frankly, the only ones I
- participate in are the Internet, CompuServe-ZiffNet/Mac, and
- occasionally the local user group's FirstClass BBS. Cost is
- immaterial - the reason I avoid Delphi and BIX and AOL and
- AppleLink as a participant in discussions is that it's too much
- trouble to use their cryptic and poorly-designed interfaces.
- FirstClass has a few problems but is quite usable, CompuServe and
- ZiffNet/Mac become easily accessible via Navigator's admittedly
- odd interface, and on the Internet I can use any one of three
- excellent Usenet newsreaders, NewsWatcher, Nuntius, or InterNews,
- although in practice I stick with NewsWatcher.
-
- My point is simple. Experienced users like helping beginners; it
- makes them feel needed. But if the interface is so stupid that it
- alienates the more experienced users, they won't bother to stick
- around to help, and the online community suffers. It's not that
- hard to design a good system for experienced users as well; it's a
- matter of providing as many shortcuts as possible and the
- capability to get on, grab stuff, and get off again quickly and
- automatically. Scripting is nice too. None of these features need
- interfere with the novice interface in any way - they can be
- layered on top quite easily if some thought is made from the
- beginning.
-
- Criticisms aside, I think eWorld will do fine, in part because the
- number of people coming online does not appear to be slowing down,
- and in part because eWorld will be the official access point to
- Apple for most people. eWorld will compete with America Online and
- the like, but its true attraction will be the niche market of
- Macintosh and Newton users who want to hang out where Apple hangs
- out. I see no need for another general service along the lines of
- CompuServe or Prodigy; instead I think we're more likely to see
- smaller services targeted at a specific demographic group. It's
- not surprising; as the number of users grows, it's easier to
- gather a group that all share something in common.
-
- That's the rationale behind WIRE, the Women's Information Resource
- and Exchange, a service based on FirstClass that costs $15 per
- month for two hours and additional hours at $2.50 per hour (with
- additional charges for those not in San Francisco and who use
- SprintNet). WIRE focuses on issues and information oriented toward
- women - men are welcome to add to the discussions, but the
- environment is specifically designed for women. WIRE supports
- Internet email and news now and plans to add more full-fledged
- Internet access soon. I don't know if WIRE has opened to the
- public just yet, but you can get more information from them at
- <info@wwire.net> or call 415/615-8989.
-
- One possible complaint in regard to these niche services is that
- the same topics are available on the larger services, so why not
- get a CompuServe account and have the entire thing available as
- well as the single forum in which you're interested? That's a
- valid argument, but I suspect that the niche services, if run
- well, will do fine even still. Being smaller, they can react more
- quickly to customer demands and may provide higher-quality
- services than the less-focused services. Time will tell, as it
- always does, being incapable of keeping a secret.
-
- eWorld should open for business in the next few months,
- undoubtedly accompanied by major fanfare from the Apple propaganda
- teams. Then we can all see whether or not the fanfare is warranted
- and if Apple has paid attention to how a program's interface can
- significantly affect these concepts of community.
-
-
- The Apple and the Internet
- --------------------------
- I mentioned WIRE's Internet access above, and eWorld's people have
- said that they too plan to provide Internet gateways. That's good,
- if not surprising or exciting. Steven Levy of Macworld wrote a
- column in the March issue about how difficult it was for him to
- get Internet access and how awful it was to use once he got it. He
- then suggested that Apple should write the ultimate Internet
- application, whatever that might be, and basically give it away so
- as to link Apple's name irrevocably with the Internet.
-
- Levy's complaints about how he couldn't get a SLIP connection
- working after 10 hours with a master hacker are a bit of hyperbole
- - it's not necessarily possible to quickly set up a SLIP
- connection to all providers, but in general I can do it for a
- Northwest Nexus SLIP or PPP account in about 10 minutes. However,
- Levy hits on the basic problem of Internet access, which is that
- it's still related to where you live. Anyone can use Northwest
- Nexus via SLIP for $22.50 per month flat rate, but if you don't
- live near Seattle you must currently pay long distance charges
- which can range from $4.80 per hour to $15 per hour (the lower
- rate is possible if you call during off-peak hours and use one of
- the Sprint or MCI discount plans).
-
- So what Apple could do is to create a program that could dial an
- 800 number to set up an account and at the same time retrieve all
- the nasty settings for MacTCP and PPP (no need to use SLIP if
- you're writing from scratch and controlling the server), along
- with settings for Eudora and NewsWatcher. Then make the Internet
- access available everywhere via one of the existing networks like
- SprintNet or Tymnet so people don't have to pay long distance
- charges. I'm not talking anything conceptually difficult here, and
- all without wasting any effort on creating a new service complete
- with discussion groups and chatting and email, since that all
- exists already on the Internet in profusion.
-
- One potential argument against my suggestion is that there's no
- way to control the content of Internet as a commercial service
- could. But in fact, does that matter? Commercial services
- essentially all sell time, and as long as people are calling
- specific numbers, it's easy to charge for the time. Creating new
- information resources on the Internet would be fine; they'd simply
- be available to far more people if desired, or limited to paying
- customers who connecting using the special telephone numbers. No
- worry there.
-
- However, and here's where Levy's article lapses, we do not need an
- ultimate Internet application from Apple. The connection is the
- only tricky part; after that there is a surplus of great software
- available on the nets, much of it for free. A smart company would
- make it more readily available, perhaps through a custom front end
- that nicely organized it and enabled single-click downloading, but
- there's little need for an ultimate Internet application. By the
- time the company was done, the Internet would have come up with
- some fabulous new service and the best tool to use it would once
- again be a clever little freeware application from John Norstad or
- Peter Lewis or Steve Dorner. That's good - why step on the
- individual programmers who can program circles around a ponderous
- commercial outfit?
-
- We don't need an integrated application, period. This is the age
- of modules, of component applications, not of feature-laden
- Godzilla programs that can do anything under the sun (except the
- one strange thing you want) but take two years to upgrade since
- they're so complex and integrated. The individual little
- applications that we have now are better, since they are
- increasingly able to work together to become more than the sum of
- the parts.
-
- So that's my advice for you, Apple. Make the connection to the
- Internet a no-brainer and then let people pick and choose among
- the tools that are already accessible. Steven Levy is right - by
- linking the words Macintosh and Internet, you would ensure your
- continued success. It's not as though there aren't a number of
- very bright people within Apple who participate in the Internet
- regularly and also have the right idea - listen to them. There's
- nothing wrong with eWorld, but it's inherently a little dull since
- we've seen it all before. If you want to change the world, Apple,
- look to the Internet. If you don't, someone else will, since as
- much as I'd like to think of myself as an extremely clever person,
- the basic idea is simple. And of course, I've just shared it with
- as many as 100,000 people, most of them already on the Internet.
-
-
- Reviews/07-Feb-94
- -----------------
-
- * MacWEEK -- 31-Jan-94, Vol. 8, #5
- Typestry 2.0 -- pg. 43
- OptiMem 1.5.2 -- pg. 43
-
- * InfoWorld -- 31-Jan-94, Vol. 16, #5
- MacTools 3.0 -- pg. 100
- Open Sesame 1.0.2 -- pg. 101
-
-
- $$
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-
- --
- Adam C. Engst, TidBITS Editor -- ace@tidbits.com -- info@tidbits.com
- Author of The Internet Starter Kit for Macintosh -- tisk@tidbits.com
-